Returns & Exchanges
At Ketone-IQ®, we want you to look and feel your best in our high-performance apparel. If you are not completely satisfied with your purchase, we offer a 30-day return policy for items in original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all Ketone-IQ® garment tags are intact and the fabric is free of any marks or odors.
Print and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing